Decato | 12 Apr 2006 - It’s a fact, new products tend to come with problems, then along comes a few updated revision to iron the bugs out. The MacBook Pro does have a few quirks, and Apple acknowledges it, provide fixes, replacement, whatever it takes to satisfy its customers (unlike certain big Corp that I know of). Click
here to read all about it. One particular part really catches my eyes:
According to Apple, the MacBook Pro should never become hot to the point of being uncomfortable. The representative I spoke to said “that should not happen. If it is, bring back your MacBook Pro and we’ll give you an updated version.”
I wonder if we get this kind of support from Apple Malaysia…
12 Apr 2006 | 10:33 AM
I can assure you that Apple Malaysia does that. I had a Mac in the office sent in to Apple 3 times and on the 3rd time, they changed a completely new one instead of fixing it FOC and the unit wasn’t even under warranty anymore. Ended up paying about RM800 for the repairs and got a new unit in the end.